Since last Saturday we have been without hot water, so we called our landlord on Sunday to see if he could get someone to fix it. He found someone and it was scheduled for Wednesday to be fixed. Guy came, insulted me, my dog, and let himself in the front door without knocking. He left with an electronic mechanism saying he had to order a part and it would be fixed the next day. It wasnt. Nobody came. We called the office and the lady at the desk said "they were too busy with paper work, call back Monday". By this time were pissed. We called our landlord and he has no clue what to do. We had called him yesterday with options like.. we'll buy the parts but you being the landlord you need to order them and he said no, I picked this company YOU need to be patient and wait.. yada, yada, yada. Our landlord is young, 26-30 and we are his first tenants. He is also a lawyer of some sort. I dont think he fully understands that we've been without hot water for almost a week because its like we have to push him to get anything done. Our situation is ridiculous. Any suggestions on what we could do?