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ok, som' of you may know that I manage a specialty Reptile store...
so about seven or so years ago, a woman began coming in several times a week...she became a very good customer...she was like a sponge listening and learning everything she could from us.
she wanted to open a wholesale bussiness and we helped her...the idea being she was a friend and the wholesale customers where not the same as the retail customers and there would be no competition.
so a few years go by and she decided to open a retail store after swearing to us she'd never compete with us.
a BLOCK from our store.
people keep coming in and asking where the "new" store is...WTF??? Do you go into Target and grab an employee and say "hey, wheres walmart? Can you call them for me? Can you jot down dirrections?"
I've tried telling people Iam not allowed to tell them
I've tried flat out telling people that I will not tell them how to get there.
I've tried explaining to people that they are our competition and I have nothing to gain by giving them directions.
I've tried playing dumb and saying I don't know what they are talking about
I've tried telling people that Iam insulted they would ask such a thing (politely)
People still get upity and pissed off....the best answer I think is to play dumb...but Iam a really bad liar LOL
Iam at a loss, this is a frustrating situation, I guess Iam just venting...I just had a guy leave all pissed off that I wouldn't draw up dirrections for him, even after I explained why.
aaaaaaaaaaaaaaaa
so about seven or so years ago, a woman began coming in several times a week...she became a very good customer...she was like a sponge listening and learning everything she could from us.
she wanted to open a wholesale bussiness and we helped her...the idea being she was a friend and the wholesale customers where not the same as the retail customers and there would be no competition.
so a few years go by and she decided to open a retail store after swearing to us she'd never compete with us.
a BLOCK from our store.
people keep coming in and asking where the "new" store is...WTF??? Do you go into Target and grab an employee and say "hey, wheres walmart? Can you call them for me? Can you jot down dirrections?"
I've tried telling people Iam not allowed to tell them
I've tried flat out telling people that I will not tell them how to get there.
I've tried explaining to people that they are our competition and I have nothing to gain by giving them directions.
I've tried playing dumb and saying I don't know what they are talking about
I've tried telling people that Iam insulted they would ask such a thing (politely)
People still get upity and pissed off....the best answer I think is to play dumb...but Iam a really bad liar LOL
Iam at a loss, this is a frustrating situation, I guess Iam just venting...I just had a guy leave all pissed off that I wouldn't draw up dirrections for him, even after I explained why.
aaaaaaaaaaaaaaaa