Rude Vet

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#1
Not sure if this is the right place...but it's not really about her health so I decided to put it here instead.

So disgusted. My female dog Hannah got spayed last Tuesday at five years old. Everything went well and we came home with a nice little (or not so little) E-collar for her and by Sunday night her incision was red and puffy.

So Monday we call back and get an appointment to get in that day to have it looked at. This is a newer vet clinic for us, we've only been their a few times recently and only with one vet who we love. We stopped going their a few years ago after the vet we had when my ferret had cancer was incredibly rude. But since Hannah needed to go in immediately my mom didn't bother asking who the vet would be.

So sure enough it's the lady I had with my ferret.

She comes into the small examining room with an attitude, Hannah didn't like her at all but went over and wiggled at the tech that came in after. With no hello or anything this vet comes over and goes "will she let me see her stomach?"

And I told her truthfully that she more than likely will if not put on the examination table and will put up a fight, but if she wanted to I could get Hannah to show her her stomach on the ground.

So vet lady goes "Fine, let me see." asking me to get Hannah to roll on her back.

So I tell Hannah to sit and lay down which she does with no hesitation and then I tell her to roll over which she starts to do immediately, but then brilliant vet swoops down over her and tries to shove her onto her back faster....that of course didn't work. Hannah jumps up and the vet proceeds to back her into the corner and says "Thought so, guess we have to do it on the table" and to the tech "help me grab her"

So Hannah is then wrestled onto the table, her legs ripped out from underneath her and the tech holding onto her around her middle and neck. I waited until Hannah had calmed down a bit and when she had I calmly started petting her head which immediately calmed her down more.

Now comes the best part. The vet starts out asking if she's been licking and I tell her no because she has the collar on. *Keep in mind everything she says from now on is said in a very condescending voice with an act of moral superiority*

Vet proceeds to say "Well I think she's been licking more than you know"...umm yeah, that must be it.

The she goes "You really need to get her used to being on her back like this, she shouldn't have fought and it's something as an owner you should know about and be working on"

Well let me explain something here, Hannah is a Mastiff/Rott/GSD mix who is incredibly strong. But that being said, I can put her on her back ANYWHERE. In the park with 20 little kids running around her almost stepping on her nose and she will roll over onto her back if I tell her to. In a petstore she's on her back if I ask her to. She even, last vet visit (with the vet we like) when he came into the same examination room Hannah was laying on her back tongue hanging out the side of her mouth and after greeting him went right back to that position.

I replied to the vet "She will go on her back everywhere and anywhere, she was laying on her back when I asked her to in your waiting room 15 minutes ago. But guess what, she is not going to roll onto her back in a tiny room with four people in it, two of which she doesn't know when on a tiny examination table (that she can't roll over on anyways) to expose her stomach when she is feeling a lot of pain, from said stomach. Now if you have any suggestions I would be glad to hear them, otherwise it's not going to happen."

Her reply, "She has to trust you enough to do it in high stress situations like pet stores and when their are people around."

Me: "She does, she just doesn't trust you"

Vet: "Like right now you should be going, GOOD GIRL, YOU'RE BEING SO GOOD *all said in high pitch baby voice*" After she said this Hannah started jerking around again because of the high pitched excited voice

Me: "I'm not going to get her worked up again, I'm petting her calmly and that's enough"

Her: "Well you need to use positive reinforcement to make her like it"

Me: "First off again, she is fine being on her back, it's you she doesn't like."

Her: "You can call ahead and we can let you use one of our empty examination rooms so you can get her comfortable and work on her rolling over on command"

Me: "She is fine in your examination rooms and again I'll say that right now she is in a tiny room with four people, two of which she doesn't know. On a tiny table she can't roll over on with a vet she doesn't like poking at her very sore and infected stomach...she's not going to roll over. So unless you would like to cut her open, stitch her back up and let it get infected again so we can bring her in here and work on her rolling over it's not going to help anything. So once again, if you have any valid suggestions please give them"

So for the rest of the vet visit she just made she we knew she thought it was our fault Hannah's wound got infected. Her parting comment was "Oh she's cute." She had never once acknowledged Hannah, pet her or even really looked at her.

My mom, who was by the tech holding her down, said later that every time the vet would say something the tech would shake her head and roll her eyes and then smile when I responded. This vet has now been crossed off and we will request never to have her again.

And while we were waiting in the waiting room for her medication Hannah was laying on her back, perfectly happy.
 

bubbatd

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#3
I'd make sure that I never get her again ! I love all my vets and I think dogs pick up on our feelings . Hope she heals well .
 

SizzleDog

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#4
Yarg, that's CRAZY! That's the second off-the-wall account of a nasty vet I've seen this week!

(I've edited out info so it's more general, but here's the gist of the other account:)

The vet starts by saying "ohhh that poor dog had to go through the stupid vain process of getting it's ears cropped! what a shame"

She then proceeds to pick Fido up by the scruff (She is 4 months old and 28 lbs) which causes her to scream and thrash. The "vet" then says, "You have a lot of work to do with this one, she seems to be showing signs of aggression"

Then I am trying to explain the whole rack thing and why her eye looks like this and we got onto the subject of Fido's shot reactions which she just freaks out about because I tell her I am only going to do the every 3 year shots so she has to have less of them. She starts yelling at me and saying what a stupid idea that is and how I will only be hurting my dog blah blah blah. I interupted her to ask if she would just look at her eye since that is why I was there and show goes "Are you going to let me talk, Miss Know it all!?"
There was more, but that was the nasty part of it.

I wonder if it's the same vet... :confused:
 
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#5
I think I'd be looking for a new vet if I was treated like that. I love my vets and all the vet techs where I take my dogs to. Not one has ever treated me anywhere near what that vet did.
 
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#6
We had the same experience years ago. The one vet was awesome, fine with raw diet, fine with minimal/no vaccines, never an issue.

The other vet actually tried to tell me that the leg infection issue was a direct result of the raw diet. And that feeding raw would lead to food posioning and death. I just told him that if that was a case it would be a really slow death as he'd been eating raw for three years so far with no issues or signs of problems. Oh and that since going to raw the leg infection was the first time I'd needed to see a vet.

Nice guy otherwise, but give me a bit of credit - not going to fall for the raw food poisoning routine.

If you really like the other vet, I'd let him know how you feel about this one, and request that you don't have to deal with her.

Lana
 
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#7
You know, before we moved here we had a Vet's practice, and they were all like the ones that you have both described. When we moved here, DH was out of work, and Bailey needed some treatment, so we went to the RSPCA, here. You just give a small donation, instead of the full fees. This vet, who works for next to nothing, is much nicer to the dogs and the people, than any other vet I've encountered.
 
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#8
Thanks guys!

The other vet there that we always request is wonderful. He's an older man who is very down to earth and will discuss things with us such as vaccinations and spaying/neutering. He is up to date on the newer foods out and will recommend the higher quality foods (does not endorse Science Diet, Iams, Purina etc.). He also was fine with the raw diet, just asked that I keep him updated because he doesn't know much about it. And most importantly the animals love him. He also does small animals so I take my ferrets to him and he's great with them.

We are most definitely having a note put in our file that we do not want that lady vet ever again.

I had hoped we were done with bad vets when we left our old vet after very rude treatment, a wrong diagnosis and treatment, ending with a cat having to have his leg amputated (done at a different vet) and 3,00 dollars spent.

I just had to rant, that vet frustrated me so much and was so rude. Luckily we won't have her again and none of the techs seemed to like her at all.
 

mrose_s

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#9
I hate bad vets. We had one that I couldn't stand, we took Buster to him one day. I could've lifted him onto the table eventhogh I was about 13, but no. The vet wanted to do it, in the process he slammed his chest into the corner of the table and Buster just took it. He's still soo good at the vets. It was like becasue this guy was technically a large animal vet then dogs and cats had to be treated roughly or else he'd loose his reputation.
He alsotreated our horse for a week, we had to pay to board her there and everything. And he fixed NOTHING! We had another vet come out and see her about 3 times at her paddock and he sorted her right out.
After that we chanegd to another vet, this guy was lovley. Theyt had somethign like 5 dogs (their pets) that they left out the back. And after Daisy died we got a letter from them saying a donation had been made in her name to the RSPCA, that was so kind.

When we moved we tried one here, she wasn't too bad. She asked us everytime we came in to get Sophie spayed incase of pyro, which I understand but the thing is she's and old dog that we really don't want to have to operarte on unless necesary. And she just didn't spend the time making the dogs comfortable.
But there the one I really couldn't stand was the vet nurse, we were talkong and I mentioned our dogs didn't wear collars because I knew someone that had lost their dog when they'd been playing and one had got the others collar twisted in their mouth. She just said "well no, I've never heard of that. Dogs getting hooked on fences on choke chains yes, but never anything like that"
I told her I wasn't risking it with 4 dogs that loves to play with each other by their collars.

Now we have the best vet, I seriously couldn't ask for a better guy. And his vet nurse is great (not like the other one, this one actually knows whats she's doing) and this vet, he's a chiro vet. He has done SO much stuff for us he hasn't charged us for (the other one seemed very money grabbing) like yesterday, they nicked off a second lump on her back while she was under just incase and didn't charge us for it. They won't charge us for the suture removal, and when I took Buster in they included his consultation in the price of the microchip (which I'd been quite as higher originally aswell)
He's also a chiropractic vet, so everytime we go in there he checks over their back end as 3 of them all have issues there. He always has treats on hand etc.

ahh, finding a good vet is like hittting the jackpot, his only downside is all the science diet and bonnie in the waiting room, but Sophie does love to go and sniff it all so I guess it has a plus.
But we don't have to buy that and as a vet he's very good.
 

Gempress

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#10
Yuck! What a horrid vet. If she had listened to you in the first place, there would've been no problem.

Zeus and Voodoo LOVE our vet. When we're in the waiting room, they'll sit in front of the door leading to the exam area and whine eagerly because they're so excited to see the vet. He's not the cheapest in town, but I wouldn't dream of giong anywhere else.
 

GlassOnion

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#12
This vet has now been crossed off and we will request never to have her again.
If you call them they probably use a system like Avimark which can put up alerts on clients records. So every time a technician pulls up a record an alert pops up saying whether they can charge or not, what number to call, to remind them about HW meds, whatever needs to be done.

But there's some clients that, for whatever reason, will refuse to see one of our vets (and it's not the same one every time, just clashing personalities I guess. They're all great IMO). But soon as we pull up that record to make an appointment for them the alert comes up and says never to schedule them with X doctor. They may have something like that. Very useful.
 

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