Their customer service people are very nice, however I'm not happy with the company right now.
I called Monday morning when they opened to cancel ONE of my bags. Customer service rep said that's fine, I'll cancel one bag and everything will be good!
Not. They canceled my WHOLE ORDER! So now they will only send me 4 bags of the Now GF food, because the other formula is on back order. YOU CANCELED MY WHOLE ORDER. And they won't even give me 4 more bags of the one they are sending and have in stock (to replace the 4 that are on back order).
Not happy.