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Mdawn said she was told the UPS man kept coming. He had every right to just back in his truck. And they are not to wave a clip board or signature board- they carry deterant sprays. ( in the event he felt really threatened.) Mdawn knows what she is doing- she knows her dogs, and obviously just trying to find out what to do in the future here.
It doesn't matter if the driver is 'dog savvy' or not. There are policies in place in a code of conduct on proper procedures.
It doesn't matter if the driver is 'dog savvy' or not. There are policies in place in a code of conduct on proper procedures.
Really, are you serious?!? Think about it: If she tries to make a "thing" out of this incident by complaining, it's likely to escalate and she as the dog owner will ultimately be blamed. Her responsibility to contain her dog WILL take precedence over the UPS driver's right to leave.
It does sound like an isolated incident. The dog didn't like that particular person or didn't care for him entering the property in a manner that the dog felt was threatening. Also true that the man didn't help the situation by waving the clip board in the dog's face. However, none of that removes responsibilty from the dog owner to contain her dog, THAT'S why it would be absolutely ridiculous to call UPS and complain!
The driver is not likely to get any kind of "warning" for his actions, the dog owner is more likely to end up with some kind of warning instead. If she complains, UPS is likely to consider her dog aggressive AND consider her either unconcerned or uncaring about it. UPS will then "flag" her address, causing her to have problems with getting any packages delivered in the future.
The OP's own idea of testing the dog with a few more strangers and then resolving to make sure he's contained afterward is a MUCH more sound and realistic approach than calling UPS with a complaint.