Didn't someone on here have their legitimate service dog attacked by a fake service dog? I would say that it affected them.
I'm not talking about legitimate service dogs or handlers at all. I'm talking about how are people
without service dogs being affected? Which is... really not at all. As an average dog owner, someone else faking a service dog to get in a store or on a plane or whatever has absolutely no affect on my life or my decisions of whether or how to bring my dogs to those places.
And it's nice to be concerned about how fakers affect legitimate handlers, but at the end of the day that, as RBark has stated multiple times, is a problem with store owners either not knowing, not understanding, or not enforcing the rights they already have under the law. There are questions that can be legally asked. Disruptive dogs, service dogs or no, can be asked to leave.
When service dog handlers are saying, "we don't want this certification and here are xyz reasons why it will actually make my life harder," I tend to listen to that rather than well-meaning people who are angry at fakers because of reasons.
And then you have people like that guy with his German shepherd swearing at the Walgreens manager, then blasting and posting the video telling people to stop supporting walgreens, it's a pr disaster, even though the manager was within his rights because it was an ESA and they do not have the same accessibility.
Was it a PR disaster? Somehow Walgreens is still in business and this is the first time I've heard about this incident. One guy being a jerk is still going to be a jerk. Just wait until someone like him has fake certification and THEN see what the PR disaster looks like in comparison.