broaching a very delicate topic-- need advice-- Dr2, OTCH, Doberluv, anyone with tact

sam

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#1
I am currently boarding a young Golden (15 months) for a friend that I met and walk with most mornings at our park.

The owners are very nice people, they are both doctors. They are wonderful parents and committed 1st time dog owners. They really try to give this dog the best of the best- he eats raw, he gets lots of off leash walks, goes to daycare if they are both working etc etc

The Dad adores Rosie and Sammy, loves throwing frisbee for them, loves getting them to do tricks and asks me lots of questions about their training in OB and agility.
They have gone through a couple of sets of classes with the Golden - with a trainer I'm not especially fond of and IMO they have had relatively poor results. The dog is lovely but fat and very spoiled.
He pretty much does as he pleases and is under the misapprehension that the world revolves around him.

He was in for quite a shock when he came here and dicovered that dogs are expected to use good manners and that they don't get very far if they choose not to do as they are asked.

The dog had zero frustration tolerance and threw the closest thing I've ever seen to a fulll on tantrum when scratching at the door didn't immediately result in me opening it. I thought my door actually might get badly damaged.

In the last couple weeks he has learned that he needs to hold a down and be released with "ok" to get out of the crate. If he doesn't, the crate door just closes again and I walk away and try again later. At one point after he was doing his down pretty nicely, he decided to not down but instead just push past me and nearly sent me flying. The same goes for getting out of the van- he can now hold a sit until he is released but not until he discovered that if he didn't, the van door closed again and he got to sit there for 5 minutes while I played with Rosie and Sammy. He has learned to say please (offer and maintain a sit and eye contact) for petting, to get me to open the door to go out, to have a food bowl put down etc

After 4 long days of testing me-- he seemed just SURE that he didn't reeeally need to do these silly things I asked --he started just going with it. He is now listening well, has a fast pretty darned reliable recall is following cues even in fairly distracting environments. He was a star at manners class-- worked enthusiatically for 55 minutes. I was shocked. He can now maintain a sit at the door when people arrive. He's come a loong way very quickly- there's sure nothing wrong with this dogs brain. He is a pretty sweet guy too- he was just like a spoiled child that had been doted on, catered to, and not been taught manners so the result was a pushy, mouthy brat with no self control. They tried to teach him manners- they just didn't have much success.

This is a dog that when his owner would tell him No! and to quit humping Sammy, would obnoxiously bark in the owners face and grab/bite at his pants. He wouldn't drop a toy for them either, he just pulled for all he is worth- he now drops on cue very nicely. If the owner was standing talking to someone and ignoring the dog, the dog would bark and bite the owners his pants. The owner would put him on leash and walk away and the dog would look very pleased as if he had gotten his own way and trot along just happy to have all his owners attention. I'd never seen anything quite like it.

I have never physically corrected or hurt this dog, just imposed boundaries, put him on somewhat of an NILIF program, taught him polite default behaviors and not let him be rewarded by the rude pushy behaviors. Pushy mouthy behavior here just gets left alone and ignored. He has learned what works and what doesn't at my house. All I have to do is say "HEY" and he quits whatever he is doing:humping, chewing up something, harassing Rosie etc.

The other issue is that at 12 months, he was diagnosed with hip dysplasia. He is obese-- he carries it remarkably well, but if you put your hands on him you can grab a good 3-4 inches of fat. You can't feel ribs or hips at all. His fat shakes from side to when he runs and he is exceptionally clumsy.
It pains me to see any dog this overweight, but to see it on a dog with such bad hips that he is getting monthly injections at such a young age- just kills me.
I am not feeding him nearly as much as the owners did (about 1/2)- he works for most of his food at my house, he also gets lots of treats. I wasn't sure how much to cut back his food since I knew he'd be getting lots of food rewards for working.
I knew he was slimming down a bit, but the other day we saw some people we haven't seen in a week and they were shocked at how much thinner he looked. I guess seeing him daily, I didn't notice it as much. I meant to weigh him when he arrived and never had the opportunity. I think based on his supplement dose he is well over 100 pounds and he's 27' at the withers. he's by no means slim yet, he has no waist, can't find hips or ribs on him.

So, the question:

How do I tell these people that they have a lovely dog, who can indeed listen and learn really well, but his problems are that he doesn't respect them as being in a position of leader or parent and that he is FAT ? Basically he is spoiled. I think thus far they have just chalked it up to him being young and feel he is stubborn / hard to train. Geoff nicknamed him "the prince" and has refered to his stay here as "brat camp". :lol-sign: It's pretty bad if Geoff notices it!

The owners know that CHD dogs should be slim (the Dad knows I think he's fat) but apparently the wife "doesn't have the heart" to cut back on the dog's food. I frankly can't understand that coming from doctors. Their vet advised them to take 5 pounds off him-- I'd probably do more like 10. I feel like it's cruel to keep a dog fat when it will further damage his hips. I bet his hips wouldn't be nearly this bad if he had been kept at a healthy weight as he grew.

I just can't figure out what I'm going to say or wether I should let this dog continue to lose weight.

Will they be pissed off if they come home in 3 weeks to a visibly slimmer dog ?

How do I explain that he needs structure, boundaries, and to taught good manners and a diet without sounding offensive?
 

Saje

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#2
Oh that is tricky! good for you and all the work you've done with him though Sam! He sounds like he's come a long, long way. He's probably a happier dog too. I don't have any real advice except I think I would take a bit of weight off him. Maybe they would be happier maintaining it if he was already in that condition? I'm also going to hope that once they see the change they'll be swayed to your thinking. Like I said, no real advice :p
 
T

tessa_s212

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#3
My best advice is to not point the finger at them and tell them everything they've been doing wrong, but to instead when they come back, invite them into your home to get their dog back. Show off just a few of his skills that he's learned. (Though, admittedly, if it sees its owners, this could actually backfire to where he doesn't listen at all.) Perhaps if they can just see a few of the things he's learned, they might be impressed and actually ASK about it. THIS is your time to show them how you did it, how to do it right! Focusing on the positive instead of criticizing or correcting the negative works GREAT for humans too! FIND a way to be able to show them, get them asking, so that you can show them the RIGHT way while avoiding telling them all the things they've been doing wrong. If you must, maybe mention just the difference between what you do and what they do, but don't scold them ever.

As for the weight, when they come back and see their dog, they might just be pleased that the dog has lost the weight without them having to do one bit of work to get the dog in that condition. That, or like you said, they'll be angry. I don't know. I haven't met them. You're a better judge of what their reaction will be.

If the woman just wants to spoil her dog, and hopefully without it getting too fat, suggest raw bones. They last quite a while, keep the dogs busy and spoiled :D, and they won't add on all that weight like extra food will. Frozen half bananas, kongs, etc.

And sometimes, especially for parents!, I will kindly point out to them by giving into their dog every time.. it is much like having a screaming kid in a grocery store that wants a candy bar, and they actually give it to the kid to make him shutup! Most parents and even adults will think of this and can't believe what they're teaching their dogs!
 

Doberluv

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#4
(edited to say that the other posts weren't there when I started typing my post)

Oh wow!!! You've done wonders. I think you should get him to a fit weight, get his manners even better. Teach him a few things his owners might be particularily thrilled with....(I don't know what...maybe a trick or a good long down/stay)

And when they come, be all smiley, excited and say, "Close your eyes and don't open them until I tell you. You're in for a pleasant surprise!" (lol) And then tell them, "open them. Lookie, lookie! Your dog is all slimmed down and now his hips probably won't bother him as much. And wait! Lookie what he has learned. You are going to love this!!!! And I'll show you how to maintain this, if you like." Then proceed to put him through his paces once he gets over the excitment of greeting them.

I don't know....maybe that won't go over with all people. Do they strike you as people who would be offended? Like you thought something was so wrong, you just had to fix it? Hmmmm. If you don't think that tack would work, you might just tell them straight up. "I wouldn't dream of offending you for the world. But, as doctors, you know what obesity can do and so I've taken it upon myself to slim your dog down while in my care. You really ought to be able to feel his ribs. Also, in case you don't care for some of the behavior your dog has, I'll show you what I do and see how you like it. I'd be glad to show you how to maintain it. Watch me." LOL.

Shoot, that is a hard one. I'll keep thinking of other ideas.
 

adojrts

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#5
What a wonderful job you have done!! I agree, your in a tough spot, some folks would take great offense to what you have done and not see the the hows and whys of it.
No matter what the out come, try to make them understand that your intentions were and are pure. That you did this for the good of their dog. I would gather together a TON of printed refereance material to give to them and include it when he goes home.

Good luck and take care
Lynn
 
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#6
I think you're in a great position, seeing as the dad was already impressed with how your dogs behave, to show them that their dog is just as fantastic given the oportunity, consistency and proper training.

I'm in this situation daily, and sometimes I really have to walk on eggshells so as not to offend anyone. This afternoon I had to tell the owner of a rather portly boxer that he could stand to loose a few. They took it very well and I was careful to build a repore with them and their dog before ever so kindly disgussing his weight and it's potential risk to his health.

What I find works is first telling them all of the things that they've done right...even if you have to dig to the bottom of the barrel to come up with anything believable.
Go on and on about how wonderful it is to see a dog so adored by their owners and lead into "That's why I knew you'd understand the changes that I've tried to help you with". I'd also make a point of telling them what a fantastic dog THEY have, how he's truly something so special. Then after they're sufficiently greased, hit them with the recommendations....ever so gently at first and if all goes well, drop the tip toeing and get right to the facts.

You already have a relationship with them, they trusted you with their 'baby';) , and they know that you know what you're talking about, as shown by your relationship with your own dogs.

I will often almost excuse an owners ignorance by explaining how if I were to go to work with them, I'd be lost. Dogs don't come with instructions (while they are readily available;) ) and that because you are so involved in the dog world, it's almost a no brainer for you......like an internal exam would be for them.:p (wait, you're a nurse right? - We'll you get the point)
Seriously though Sam, what you've done for them and for their wonderful dog is nothing short of amazing and smart people will recognise it for what it is....especially after all of the pre-info. stroking you'll be doing.

The proof will definitely be in the pudding in this case!! I'm sure that they'll be so pleased.

For anyone reading this who may take from my response that I'm dishonest with clients or think that they're ignorant, that is not at all my point. The fact is that sometimes cushining the blow for whatever advise I'd like taken to heart may be necessary.

I do after all, work for the dog.:)

Good for you Sam and especially good for young Mr. Golden!
 

Doberluv

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#7
Actually.....if they do chance to take offense, your defense could be that..."Well......as part of my boarding protocol, I never have a dog on my premises or in my home that I can't control. I don't give them what they want without their saying "please" and I don't contribute to poor health by over feeding. I just don't board dogs without practicing what I feel is my moral duty. To do less would be mistreatment of a dog" LOL.
 

Doberluv

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#8
Missed Doc's post. I like that! I don't get the feeling that they'll be the type to take offense since they raved about your dogs. I think everything will be fine. It's a good way....to praise them first, "grease" them up and then "hit it with your best shot." LOL. Doc has great advice, as always.
 

adojrts

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#9
Actually.....if they do chance to take offense, your defense could be that..."Well......as part of my boarding protocol, I never have a dog on my premises or in my home that I can't control. I don't give them what they want without their saying "please" and I don't contribute to poor health by over feeding. I just don't board dogs without practicing what I feel is my moral duty. To do less would be mistreatment of a dog" LOL.
Wow!!! best response yet, in case they do get offended!! Excellent
I m very impressed (not that I wasn't by other as well)

Take care
Lynn
 

Brattina88

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#10
good advice everyone ! :) I've been in a similar situation, but I just kind of played it by ear! Good ideas if it ever happens to me again ;)
 

otch1

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#11
Hi Sam... sorry I missed this! I have a full kennel here. Spring break in our area, a lot of families on vacation. I'd like to comment, as well. I, like Dr2, deal with this all the time! There's a fine line when giving practical advice. I recently had a clients dogs come thru my door, rush off leash thru to the kitchen, paws up on the counter, and snapped a sandwich off of the cutting board. While she was apologetic, she said "I can't believe you have this many dogs in and out, including your own and you don't close rooms off to the dogs." She said she still has to dog proof everything at her house because her dog is just a little "slow". I had to smile and say, "It's a safety issue. All of my dogs and boarders allowed in house verses kennel, are trained. Until then, they're kept on leash and I can put in a few sessions with your dog if you like?" She realized she'd ignored my request to keep her dog on leash and saw that the other dogs in the house were well behaved, so she signed up for daily training. I find some dog owners make excuses for their dogs, or accept poor behavior because they just haven't put the time into training them yet. Some honestly don't know what to do. They're aware of this, but it can be embarrassing to point this out to them. The best way to approach this is by "example". If you show them a happy, well behaved dog when they get home, they'll be inclined to continue what you've started when they get home. As for the weight issue, showing them a diagram of ideal weight for a Golden and giving them a detailed feeding print out to take home, is what I usually do. You have to be careful in a boarding situation to cut weight on a dog without permission. Have literature/picture, ready. Letting them know they'll help increase the dogs life span and lessen chances of more severe age related problems by keeping him on the lean side, should appeal to their practical side, as Drs. I want to hear how it goes when they pick him up!!
 

sam

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#12
I sincerely hope they see a huge improvement in this dog when they come home. My fear is that they will arrive tired from their trip and it won't be a great time for a chat or demo of dog training and that the second he is with his owners and at his own house, he'll be back to his old ways. I don't see him generalising what he does here with me to at home with them and I'm not sure how to get around that.

This dog isn't status seeking per se but he is certainly always testing, always looking for any inconsistency in what I do. I think the huge change in him is because I didn't work on ONE thing with him. I changed EVERYTHING and controlled his environment completely. He did absolutely everything for self control and attention and worked for every morsel of food for quite a while. It took a looooong time for him to quit resisting and just go with it. He can go back to his old ways so quickly too-- he spent over a week crated at night. Then a few nights out. Then I crated him again for a night and again he tried crying and whining for a LONG time in the hopes of being let out. I was shocked thinking "geez, we've been through this-- crying in the crate will be completely ignored no matter how long it goes on. Remember?" He is nothing if not persistant. I don't know if this is just HIM, his age or that perhaps whining has worked well for him at home. Maybe it's a combination.

I have been taking Howard to my friend's manners class the last two weeks and have worked him through the entire program and then some. He's actually a super star. I'll give them herr class materials which include a small description of all the behaviors he's learned and how to teach them including:

- attention / "watch me"
- teaching sit, down and stand
- default sits and down "settle"
- recall
- "off in hand" / "leave it' , "off" on the floor
- "drop" on cue
- dealing with jumping up

I also printed off some Suzanne Clothier articles including the one on leadership.

I have e-mailed with them a few times telling them ho wonderfully he's doing, how smart he is etc-- and he is-- now that he's not doing all his obnoxious stuff and being a brat :p

The really dicey thing is the fat part. Their vet said he needs to lose 5 pounds but seemed to not really emphasize it. So who am I to come in and say the dog should lose at least 10 and that this huge amount of weight on his fast growing, loosey goosey hips is probably the cause of his problems ?

Where do I find a weight diagram?

You know the thing with this dog is he carries his weight so nicely. He actually doesn't look that fat at first glance so when you put your hands on him and can grab 4 inches of flab it's pretty shocking. It is kind of gross when you watch him run to see the fat shake from side to side though.
I'm hoping that I can tell them how much more active he's been (he actually RUNS now!) and how I haven't had to give him any Metacam (they were giving at on average once per week). Maybe it will make an impression that he weighs 89 pounds and the high end of breed standard is 75 ? I dunno.
 

otch1

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#13
Sounds like you've got it covered. The printed material will help. I have several pictures I've used of an overhead and side view of an overweight dog and a dog at ideal weight. If you go on-line you should be ale to find a good example for them. I also usually talk on the phone first, to schedule all pick up appts. when training's been done. You're right, nothing worse than a tired owner with a dog frantically jumping them while you're pulling the dog off and trying to get his attention to demo training. It doesn't sound like you've had the dog long enough to ensure that that won't happen. If possible, scheduling pick up after they've gone home and had a chance to unwind, then demo training outdoors while they're inside looking thru windows or you're in training building or?, is always helpful. Then, giving them the dog and offering to have them come back during the week if they'd like to do follow up training, is best. I hope they appreciate your efforts!
 

Doberluv

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So many good ideas and advice. You really have done a lot. I hope these people continue the course. Way to go!
 

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