[3:22:58 pm]: Shannon
When I log in, it says "You have a notice available about your Marketplace eligibility."
[3:23:05 pm]: Shannon
How can I view the notice?
[3:24:02 pm]: Steve
You would have to call the Marketplace if you can't open it. We are available to help you 24 hours a day, 7 days a week. You can reach us toll free at 1-800-318-2596.
[3:24:18 pm]: Steve
That could be what you are waiting on.
[3:24:21 pm]: Shannon
Where would I attempt opening it?
[3:27:49 pm]: Steve
Go ahead and call the Marketplace, the agent will be able to go right in and see it for you.
[3:28:15 pm]: Shannon
Is it okay to call with an IP-relay service? I have autism and can't do phone calls
[3:29:21 pm]: Steve
The only other number we have is for the hearing impaired. Hearing impaired callers using TTY technology can reach us at 1-855-889-4325.
[3:30:12 pm]: Shannon
I don't have a tty machine, it's just a relay service. I write what I want to say, someone reads it, then they write what the other person says back. It doesn't require any different technology, just someone with a bit of patience on the other end.
[3:30:55 pm]: Steve
Sorry, we don't have that service.
[3:31:01 pm]: Steve
I apologize for the inconvenience.
[3:31:21 pm]: Shannon
You don't have that service, I do. Like I said, all the other end needs is patience.
[3:32:59 pm]: Steve
I'm sorry, by phone it would only be done by speaking or the hearing impaired.
[3:33:46 pm]: Shannon
So if i have autism I'm just screwed, and can't get insurance?