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  #21  
Old 04-08-2007, 08:40 PM
i am a giraffe i am a giraffe is offline
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Join Date: Mar 2007
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Is that policy of keeping the money for doing no work written somewhere? If not, and they didn't tell you in advance, then either go back there and demand a refund or report them to the BBB.

I think I'd akin that to me opening an auto store, charging someone to bring their car in for repairs, and then me giving the car back to them saying that I don't know how to fix it but keeping their money anyways.

Absolutely ridiculous.
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  #22  
Old 04-09-2007, 11:06 AM
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Charliesmommy Charliesmommy is offline
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Join Date: Dec 2006
Location: Indiana
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I have been on vacation, just got back and saw all these responses. In the end, I decided to just forget about it. No, they did not have their policy written anywhere (at least not that I saw). I guess when I asked if they could handle Charlie, I should have asked the question, but they said it would not be a problem so I did not inquire further. See my post about Charlie's week of boarding for an update on his training!
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I miss you every day, Charlie. You were my teacher, my playmate, and my best friend. Together, we did what we set out to do, and I am so proud of us for that.
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