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  #141  
Old 06-20-2013, 11:04 PM
stardogs stardogs is offline
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So weird. Mine still says processing and I haven't gotten any emails other than the order confirmation...
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  #142  
Old 06-20-2013, 11:15 PM
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Well. I just got another email and...apparently I'm getting the food??
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  #143  
Old 06-21-2013, 07:55 AM
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Quote:
Originally Posted by Zoom View Post
Well. I just got another email and...apparently I'm getting the food??
Haha, you're seriously having my exact conversation.

"Oh, we cancelled your order"
"Oh, it's back ordered"
"Oh, we're shipping some of your order, same price, same discount"
"Oh, your food has arrived"
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  #144  
Old 06-21-2013, 12:17 PM
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Keechak Keechak is offline
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I was just on the phone with them, I ordered on June 9th, I ordered 6 bags total.

I was told they are waiting to hear from the Canadian customs about whether they can get a large shipment thru of new stock because they have ran out of almost everything. They are hoping the shipment will come thru on the 28th of June but it could be as late as mid July before we get our food depending on what customs allows. He said they ARE going to try and honor all the orders.
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  #145  
Old 06-21-2013, 12:21 PM
stardogs stardogs is offline
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Just got a call myself - plan is to still honor orders (which they now refer to as having been part of a special pricing promotion btw) but the product isnt expected in until early to mid July. I ordered the turkey fit&free in case that is info others need.
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  #146  
Old 06-21-2013, 01:33 PM
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kady05 kady05 is offline
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Quote:
Originally Posted by stardogs View Post
Just got a call myself - plan is to still honor orders (which they now refer to as having been part of a special pricing promotion btw) but the product isnt expected in until early to mid July. I ordered the turkey fit&free in case that is info others need.
Yup, that's the phone call I got earlier as well. I called back about 30min. ago, waiting for another call back to confirm everything. I was told that because I ordered through PayPal that they'd have to cancel my current order, but that I could re-order with the same pricing.. or something like that. I swear to god this has been SO confusing!
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  #147  
Old 06-26-2013, 12:27 AM
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I GOT MY FOODS TODAY!

The UPS man apparently hates me now. :P
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  #148  
Old 06-26-2013, 11:21 AM
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So...is there a significant difference between the dog and cat formulas?

Because they sent me cat food.

I have 80lbs of cat food.
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  #149  
Old 06-26-2013, 11:22 AM
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Quote:
Originally Posted by Zoom View Post
So...is there a significant difference between the dog and cat formulas?

Because they sent me cat food.

I have 80lbs of cat food.
I literally just facepalmed.
Wow.
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  #150  
Old 06-26-2013, 11:31 AM
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OutlineACDs OutlineACDs is offline
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Quote:
Originally Posted by Zoom View Post
So...is there a significant difference between the dog and cat formulas?

Because they sent me cat food.

I have 80lbs of cat food.
Same here. I'm just mixing it with my leftover grain-free dog food. So far, so good.
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