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  #111  
Old 06-17-2013, 09:09 AM
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AdrianneIsabel AdrianneIsabel is offline
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Yup, they'll probably not get any business from me if that's the case.

I want my refund now, then. I hope it's not going to be processing forever.
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  #112  
Old 06-17-2013, 10:31 AM
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I just spoke to someone (on the phone this time). This guy didn't seem to know anything about the pricing error. He did say it looks like a shipping number has been created for my order, and said "I don't see anything wrong with any of this." so...

Said he'd let the pet food department know that I called and they would call me back. My order still says "In Progress" so I'm not really sure what's going on.
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  #113  
Old 06-17-2013, 04:41 PM
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How many people who don't have their food ordered salmon?

ETA: Another second hand deal, but apparently salmon has been discontinued and they can't fill the existing orders. Yet, another person just told me they got their food today and it was all salmon.
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  #114  
Old 06-17-2013, 04:50 PM
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I was really surprised they actually delivered my order, considering the bottom of the confirmation email states that in the case of pricing errors, they don't have to hold up their end, which would have been fine with me. Obviously not complaining, but that stinks for people they couldn't/wouldn't follow through with. FWIW I did get the salmon food.
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  #115  
Old 06-17-2013, 04:51 PM
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This is what I got, no salmon: https://www.petcarerx.com/catalog/pr...aspx?pid=24240

Haven't heard anything from them yet, like they promised. About to feed my cats then get on the chat again with them.
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  #116  
Old 06-17-2013, 05:58 PM
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So.. the girl I just talked to said it isn't under review for a pricing issue. I'm so confused.
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  #117  
Old 06-17-2013, 06:04 PM
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AdrianneIsabel AdrianneIsabel is offline
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But... It's shipping or not? Any idea?
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Shamoo NJ-N RATI RATN 3/1/98 -
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  #118  
Old 06-17-2013, 06:16 PM
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Quote:
Originally Posted by AdrianneIsabel View Post
But... It's shipping or not? Any idea?
Not a clue. I was told I'd be contacted either tomorrow or Wednesday regarding everything. So sick of being told a different story every time I contact someone!
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  #119  
Old 06-17-2013, 08:41 PM
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Quote:
Originally Posted by ThoseWordsAtBest View Post
How many people who don't have their food ordered salmon?

ETA: Another second hand deal, but apparently salmon has been discontinued and they can't fill the existing orders. Yet, another person just told me they got their food today and it was all salmon.
All 6 of my bags were the salmon sensitivity and shine and they thankfully arrived just fine.

How frustrating to be getting the run around now!
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  #120  
Old 06-17-2013, 09:25 PM
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Just got an email saying my order had shipped! According to UPS, it should be here Wednesday!
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