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Old 12-03-2012, 08:20 AM
Fran27 Fran27 is offline
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Default Can doctors refuse to refill a necessary prescription?

Long story short... I found a doctor when I moved, but we switched insurance and he wasn't covered anymore. It took me a while to find another one, during which I ended up at the hospital for 3 days because of asthma... I ended up getting the doctor who treated me as primary doctor.

I didn't like her very much at all, was always late for appointments and the office rescheduled everyone the same day if she canceled, so I had to wait 1.5 hour the first time I went back... She wanted me to do some bloodwork, but I ended up in the ER again and they asked me to go see her because I had something in my lung on the xray and I needed to have a scan done. Did that, she never called me about the results. I was pissed. I called three times to ask too. By the time I got the next check up appointment, my prescription for blood work was too old, so I didn't get to do it... I had a sore throat that I mentioned and she just looked at me and asked for the bloodwork, then refilled my prescription (one month supply, no refills). Then insisted I make another appointment even though I didn't know when I would be available 3 months later. I ended up going somewhere else for my sore throat and I had strep. Decided to get another doctor, but couldn't get an appointment before next week (that was 2 months ago) and didn't go to the follow up with the other doctor (I meant to cancel but totally forgot about it).

It's meds I need. I have asthma. If I don't have them, I might end up in the ER again. I had to ask my pharmacy to ask her for a refill every month for 6 months. I ran out last week and asked my pharmacy to get another prescription, and the doctor denied it. Thankfully the emergency inhaler they still have a prescription for so I'm getting it today (good or I had to go to another doctor again because I'm not feeling good at all).

Are they really allowed to do that?
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Old 12-03-2012, 08:41 AM
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OutlineACDs OutlineACDs is offline
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Technically yes. If you don't keep appointments, or if she believes you have moved to another Dr, (if her office faxed records to any other primary care physician) then she may have terminated her responsibility of care for you. The only way to rectify that and get your RX is to call the office and set up an appointment with her to restart with her as your primary Dr.

My advice to you, since you didn't like her anyway and were looking for a new Dr would be to find a new Dr. In the meantime try going to a quick care clinic and asking them to temporarily get you an RX for a month or two of your asthma medication.
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Old 12-03-2012, 08:43 AM
Fran27 Fran27 is offline
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I have an appointment in a week with a new doctor, I'll make do with the emergency inhaler in the meantime... just so annoying.
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Old 12-03-2012, 08:45 AM
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milos_mommy milos_mommy is offline
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She can, but she's not going to keep many patients that way.

Good luck finding a new Dr. If you really, really, really need an Rx before you end up in the ER, you can go to an emergency or walk-in clinic, which isn't as bad as a hospital.
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Old 12-03-2012, 09:32 AM
Fran27 Fran27 is offline
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Yes there's one I go to a lot. The new doctor works there. It just seems so odd to me to refuse a potentially life-saver treatment to someone who needs it.

I got my rescue inhaler. I'm ok now.
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Old 12-03-2012, 10:19 PM
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When you get set up with a new (BETTER) doctor, see if you can get your prescriptions written for three months at a time. That way you've got lead time on appointments for important refill blood tests.
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Old 12-03-2012, 10:40 PM
JessLough JessLough is online now
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They just recently passed a law here that now pharmacists can give provide you with a prescription for a med you are already on when the prescription runs out. So thankful for that.

I'm sorry you're going through this I had a doctor that was the same way, but unfortunately she's the ONLY one that specializes in her specialty in the city, so she gets away with it. I constantly wait 3 hours after my appointment time -- even if I'm the FIRST of the day, and if she goes away, they cancel that morning. They've kept cancelling for the last 14 months.. luckily I had a crazy amount of refills.
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