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  #11  
Old 07-04-2012, 06:05 AM
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Barb04 Barb04 is offline
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Thanks everyone. We will be researching to find another vet. I am totally disgusted. They won't give money back because we are obligated to bring her back in to get the bordatella - NO WAY!!!!!!!!! I might live in the south, but I'm still a NYer at heart and can speak up!
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  #12  
Old 07-04-2012, 06:37 AM
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Thanks everyone. We will be researching to find another vet. I am totally disgusted. They won't give money back because we are obligated to bring her back in to get the bordatella - NO WAY!!!!!!!!! I might live in the south, but I'm still a NYer at heart and can speak up!
In what way are you obligated to bring her back? That makes NO sense. I don't give bordatella and I'd be ticked if the vet gave orders to give my dog a vaccine without my explicit approval - and then tried to charge me for it.
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  #13  
Old 07-04-2012, 09:11 AM
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The vet kept saying that I have to bring her back because they charged me for it, won't give me a refund, and she was supposed to get it before they released her! It doesn't make any sense to me either why I "have" to do it because "I am NOT going to do it". This vet has really gotten to me at this point.......looks for new vet.....
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  #14  
Old 07-04-2012, 09:20 AM
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I'm astonished that they're being so stubborn about this. What does it gain them to not refund your money? What crappy service and a crappy way to treat a client.
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  #15  
Old 07-04-2012, 09:21 AM
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The vet kept saying that I have to bring her back because they charged me for it, won't give me a refund, and she was supposed to get it before they released her! It doesn't make any sense to me either why I "have" to do it because "I am NOT going to do it". This vet has really gotten to me at this point.......looks for new vet.....
Yeah a new vet is probably best! What a jerk.
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  #16  
Old 07-04-2012, 12:25 PM
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I'd be asking to speak with the office manager and/or practice owner about a refund. When you talk to them, explain 1. you don't want the vax because it's not protective retroactively, she is not healthy and they are designed to be given only to healthy animals, and you don't need it for anything else and 2. you'll be finding a new vet because of the way you were treated. They need to know *why* you are leaving the practice - maybe it'll spur some change down the line.
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Old 07-04-2012, 12:33 PM
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2. you'll be finding a new vet because of the way you were treated. They need to know *why* you are leaving the practice - maybe it'll spur some change down the line.
This exactly. Even if the vet IS the practice owner, I would make it clear to him that you're now finding a new vet over this and they can look forward to sending your vet records elsewhere soon.
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  #18  
Old 07-04-2012, 12:43 PM
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I don't do much for vaccines and certainly not kennel cough. The worst cases of kennel cough I've had to deal with were the dogs that had the vaccines for it. Since not doing kennel cough it's been pretty easy, Storee was the last one to go through it and she coughed about five times in one day, three the next and that was it. We go to shows, training and the boarding kennel were I work without issues or coughing. The kennel doesn't even require kennel cough on the boarding dogs and has never had an outbreak.
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