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Old 06-28-2012, 06:23 PM
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Default Are you kidding me Mcdonalds?

Ok before I start let me say it's over 110 degrees in my car since I have no AC so it's hot and after a while I can get pissy.

I went to Mcdonalds to get Yoshi's gotcha day dinner. Basically a kids meal.

This was my conversation:

McDs: What can I get you to drink with the kids meal?
Me: Water.
30 seconds later
McDs: What can I get you to drink with the kids meal?
Me: Water
30 seconds later
McDs: What can I get you to drink with the kids meal?
Me: Water.
1 minute later *I watched my clock*
McDs: I can't sell you a water with a kids meal.
Me: ...What?
McDs: With a kids meal it comes with a drink.
Me: Yes I want a water.
McDs: Mam I CANNOT SELL YOU A WATER.
Me: I don't want like a bottle of water just the normal kids meal cup with water in it.
McDs: Mam I think your child would prefer a soda or an ice tea.
Me: Mam this is for a dog. All I want is a cup of water. Or don't even give me a drink I wouldn't mind that either.
McDs: Why don't you get ice tea or a sprite?
Me: For my dog? I mean if you have to push anything in can't you just click sprite or something and give me a water?

She didn't answer right away and I heard her open the window and say to whoever was there "Give me a second I can't take your money until I'm done with this difficult customer"

About then I got annoyed and just said to I'd take a Sprite and then she asked if that was what I really wanted and I said no I wanted a water. She then refused to sell me the Sprite and told me to make up my mind because she couldn't help anyone else in line until I made up my mind.

So I ended up getting out of my car and going inside *Leaving my car at the drive through since I couldn't move it because I was boxed in by the people she refused to help* and got a manager. When I told him all I wanted was water he told me he couldn't sell me a water. So FINALLY he gave me a kids meal cup and I walked to the drink fountain and got water and went back to my car.

The lady asked if I was happy and told me to pull up.

Seriously I usually stay pretty calm but if I could have reached into the window there would have been a fight right then and there in the drive through.

Yoshi better appreciate her special meal because now I'm all gross and sweaty and annoyed -.-
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Old 06-28-2012, 06:28 PM
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Oh that would infuriate me. I have a lot of tolerance for food service people but I also realize how EASY the job is and to make it that difficult is ridiculous.
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Old 06-28-2012, 06:38 PM
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LMAO! Ma'am, is that what you REALLY want? Be honest with me.

Some people take their crappy job soooo seriously, it's just sad. I wonder how people like that, who have no common sense and cannot function outside of a script, live in this world. But then again McDonald's isn't known for it's intelligent employees... I really think they prefer dumb people who are basically human robots. It scares me that morons like that are making food for people! But then again McDonalds scares me in general. Eww those Mcnuggets made of pink laffy taffy.

Why can't children drink water? They should be drinking sugar-filled sodas? That's ridiculous.
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Old 06-28-2012, 06:45 PM
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That's ridiculous. I go to Wendy's several times a month, get a side salad and ask for tap water. They've never given me trouble. I'm always forgiving and polite with the employees. Working at a fast food restaurant is one of those crazy and hard jobs. I couldn't imagine day in and day out trying to get every single order right without confusing the orders and dealing with grumpy customers.
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Old 06-28-2012, 06:46 PM
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That is the most bonkers think I've ever heard.
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Old 06-28-2012, 06:49 PM
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I have worked in a lot of food service places for quite a few weeks. Once you get a system it really isn't difficult. It can be physically demanding and there will be days that teat your patience but it really isn't that hard to do. You MUST be able to multitask though. There is no reason to not take the money from the person at the window and give them their order while taking your order... Other than to be deliberately passive aggressive.
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Old 06-28-2012, 06:52 PM
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Quote:
Originally Posted by MinPinOwner View Post
That's ridiculous. I go to Wendy's several times a month, get a side salad and ask for tap water. They've never given me trouble. I'm always forgiving and polite with the employees. Working at a fast food restaurant is one of those crazy and hard jobs. I couldn't imagine day in and day out trying to get every single order right without confusing the orders and dealing with grumpy customers.
I generally don't complain. I worked at Braums for 2 years and had to deal with people constantly asking to be served by someone else who speaks english well enough to take a 'tough' order. *I'm an adopted Asian but I've lived in America since I was 4 months old and english is my only language*

But this just seemed ridiculous to me. I've never had trouble getting water from any other fast food place.
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Old 06-28-2012, 06:55 PM
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Oh I would have been angry. There's just no excuse for that kind of ridiculousness. Just hit any button and give me a water.
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Old 06-28-2012, 06:57 PM
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I would have just left. Around here if there's a McDonald's, there's also a Burger King, Spangles, Arby's, Taco Bell, KFC, and a Wendy's all within a block or so, and they'd be more than willing to take me as a customer.

As an aside, I haven't been to McDonald's since the whole pit bull thing, and I can't say I miss it one bit. I've switched my "regular" fast food place to Long John Silvers and have become a fish and chip addict all over again (which is not even remotely healthier than McDonald's, but I go less often because I have to drive further ).

And, happy gotcha day Yoshi!
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Old 06-28-2012, 06:57 PM
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I had no idea MickeyD's menus were carved in stone... Have you thought about emailing this story to McD's corporate headquarters? I'm sure they'd love to hear how their personnel are treating the customers.

Then, maybe next gotcha day, you could go to Subway. I bought a roast beef sub for my dog and when I mentioned it was for my dog, they left off the bread and threw in some extra beef scraps. Even asked if I needed a cup of water for her.
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