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  #11  
Old 06-14-2012, 02:41 PM
SaraB SaraB is offline
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I would've file the dispute too. Totally unacceptable, 45 days is a looooong time to delay orders without taking the time to personally email customers and explain the situation.
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  #12  
Old 06-14-2012, 05:38 PM
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If it's the company I'm thinking of (and the person with the very cute Dobes who hasn't received her stuff), I'd file a dispute. It's just starting to sound shady. And not even sounding that embarrassed about such an issue kind of reinforces that. Getting behind is one thing..but you think you'd be falling all over yourself keeping in contact with people whose orders are a month late. When you don't respond until there's a snarky email note, something is wrong
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  #13  
Old 06-15-2012, 10:13 AM
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Well, as of this morning, the person has posted on their Facebook page - but has not responded to my Paypal dispute.
And "fan posts" are no longer allowed on the Facebook page, presumably to stop people from continuing to post and ask where their stuff is.


I'm quite unhappy. But at least I filed my dispute already. I'll give it a week and if I still don't have a response I'm going to escalate it to a claim and just get my money back.
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  #14  
Old 06-15-2012, 10:19 AM
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Quote:
Originally Posted by Beanie View Post
Well, as of this morning, the person has posted on their Facebook page - but has not responded to my Paypal dispute.
And "fan posts" are no longer allowed on the Facebook page, presumably to stop people from continuing to post and ask where their stuff is.


I'm quite unhappy. But at least I filed my dispute already. I'll give it a week and if I still don't have a response I'm going to escalate it to a claim and just get my money back.
Yeah, she's conveniently out of town for the weekend and won't respond to anyone until next week
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  #15  
Old 06-15-2012, 10:29 AM
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AdrianneIsabel AdrianneIsabel is offline
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I know of another comparable company that has much better reviews.

If you can get your refunds I would try them.
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  #16  
Old 06-15-2012, 10:37 AM
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Yep my friend has dobes Beanie - gotta love how small the dog world is!
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  #17  
Old 06-15-2012, 10:42 AM
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you could ppost on your own wall and tag them init so you have control of what is deleted.

i dont have a clue to whom this is but shady is shady and i would so out them.

to quote big worm ~" Playing with my money is like playing with my emotions, Smokey"

lol hope it works out for you.
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  #18  
Old 06-15-2012, 11:08 AM
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Can you link me to the other company, Adrianne? I've used Fetching Tags plenty and I love them, but this time I needed somebody who can also stamp smaller letters, so that's why I strayed at all. =P
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  #19  
Old 06-15-2012, 02:35 PM
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Well now I'm curious.
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  #20  
Old 06-15-2012, 03:26 PM
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I'd file. I've had a fewissues. A collar maker on etsy I'd ordered from and things had been fine. I made another order.. Immediately after people started posting negatives on her etsy about stuff not arriving. I made a dispute before the 45 day mark.. I finally got my stuff a few months later. Many people apparently never did.

Made an etsy order for earrings some like your dilemma. Had a sale, and another... behind, made promises. I ran out of time to make a dispute. I got my earrings like 10 months later.. but it was endless asking and no replies..

Now I don't wait. I make contact at three weeks when I order something and file at about 40 days. As otherwise 45 hits and I have no recourse.
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