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  #1  
Old 01-26-2012, 10:32 AM
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Cali Mae Cali Mae is offline
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Default Collar Mania? How long did it take to receive your orders?

My mom had ordered Cali a collar, as well as a matching leash, a week or so before Christmas and we still haven't gotten it. So I was just wondering how long it took before your collars were delivered. I had saw 10 to 15 business days on the site, but it's been a bit longer than that.
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Old 01-26-2012, 10:38 AM
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I would definitely email them. I have no experience with them, but it's been a month! I would drop them an email, or call. If your mom has an order number that would be helpful to have on hand.
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  #3  
Old 01-26-2012, 10:43 AM
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nikkiluvsu15 nikkiluvsu15 is offline
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Yeah, definitely shoot an email to Lisa! I haven't ordered a new collar in a while, but mine didn't take that long to arrive.
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Old 01-26-2012, 11:05 AM
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It took me **** near a month and a half to get mine.
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  #5  
Old 01-26-2012, 11:11 AM
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Definitely contact Lisa. Unless something's happened to one of her machines or she's been ill she's generally quicker than that.
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Old 01-26-2012, 11:17 AM
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Mine was taking longer than it should so I emailed her (things happen, things get overlooked, etc) and she told me she had been ill and it came the next week.
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Old 01-26-2012, 11:26 AM
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I remember mine taking month or so last year when I ordered right around Christmas, but there was a big announcement on the site that customs were 4-6 weeks. Sales and such they take longer but she has always been great about keeping me in the loop and answering any questions
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Old 01-26-2012, 11:45 AM
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Yeah it took a month for mine too. Main reason I haven't ordered again actually. It's fine for small businesses that are busy to have a long TAT but I as a person am a little instant gratification happy lol. Two weeks is more my ideal for a custom collar which is why I <3 Becca!
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Old 01-26-2012, 11:52 AM
JessLough JessLough is offline
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It took mine a little over a month. You're in Canada as well, which takes longer thanks to customs and the package having to change mail services and so on
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Old 01-26-2012, 01:37 PM
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Aesop's, which was embroidered, took about 13 business days. But, I'm sure going to Canada adds a bit of time.
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