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Old 01-26-2012, 11:32 AM
Cali Mae's Avatar
Cali Mae Cali Mae is offline
Little dog, big voice
Join Date: Jun 2011
Location: Canada
Posts: 875
Default Collar Mania? How long did it take to receive your orders?

My mom had ordered Cali a collar, as well as a matching leash, a week or so before Christmas and we still haven't gotten it. So I was just wondering how long it took before your collars were delivered. I had saw 10 to 15 business days on the site, but it's been a bit longer than that.

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Old 01-26-2012, 11:38 AM
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AliciaD AliciaD is offline
On second thought...
Join Date: May 2011
Posts: 1,560

I would definitely email them. I have no experience with them, but it's been a month! I would drop them an email, or call. If your mom has an order number that would be helpful to have on hand.

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Old 01-26-2012, 11:43 AM
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nikkiluvsu15 nikkiluvsu15 is offline
Wild At Heart
Join Date: Aug 2009
Location: North Florida
Posts: 1,816

Yeah, definitely shoot an email to Lisa! I haven't ordered a new collar in a while, but mine didn't take that long to arrive.

Harleigh <3
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Old 01-26-2012, 12:05 PM
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Hillside Hillside is offline
Original Twin
Join Date: Jun 2007
Location: Des Moines, IA
Posts: 3,048

It took me **** near a month and a half to get mine.
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Old 01-26-2012, 12:11 PM
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Renee750il Renee750il is offline
Join Date: Dec 2003
Location: Where the selas blooms
Posts: 94,266

Definitely contact Lisa. Unless something's happened to one of her machines or she's been ill she's generally quicker than that.
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Old 01-26-2012, 12:17 PM
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PWCorgi PWCorgi is offline
Priscilla Winifred Corgi
Join Date: Apr 2006
Location: Twin Citay!
Posts: 14,845

Mine was taking longer than it should so I emailed her (things happen, things get overlooked, etc) and she told me she had been ill and it came the next week.

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Old 01-26-2012, 12:26 PM
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Greenmagick Greenmagick is offline
Top Dog
Join Date: Apr 2011
Location: St. Louis, MO
Posts: 3,199

I remember mine taking month or so last year when I ordered right around Christmas, but there was a big announcement on the site that customs were 4-6 weeks. Sales and such they take longer but she has always been great about keeping me in the loop and answering any questions
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Old 01-26-2012, 12:45 PM
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Izzy's Valkyrie Izzy's Valkyrie is offline
Very Food Agressive
Join Date: Dec 2008
Location: Washington DC
Posts: 5,945

Yeah it took a month for mine too. Main reason I haven't ordered again actually. It's fine for small businesses that are busy to have a long TAT but I as a person am a little instant gratification happy lol. Two weeks is more my ideal for a custom collar which is why I <3 Becca!
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Old 01-26-2012, 12:52 PM
JessLough JessLough is offline
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Join Date: May 2009
Location: Ontario
Posts: 13,386

It took mine a little over a month. You're in Canada as well, which takes longer thanks to customs and the package having to change mail services and so on
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Old 01-26-2012, 02:37 PM
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Grab Grab is offline
Top Dog
Join Date: Jan 2005
Posts: 3,359

Aesop's, which was embroidered, took about 13 business days. But, I'm sure going to Canada adds a bit of time.
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