This is going to be long!
First (and probably my favorite, sans the boss) was pretty strictly a boarding kennel, though we did kennel dogs for just the day vs having a dog playgroup. There were 6 'wings' with about 26 kennels in each. Two of the wings both had indoor/outdoor kennels. The rest of the wings had half indoor/outdoor and half indoor. We didn't charge differently for the kennels, if it was slow all the dogs stayed in the indoor/outdoor kennels and if it was busy we moved appropriate dogs to the indoor only kennels (or if we had a dog that needed that-fearful of the door or something). We tried to split the wings into loud, quiet/geriatric, etc. The dogs all went out (individually) 2-3x a day into small grass yards to potty. In the mornings we turned the dogs all out to the outdoor kennels, and cleaned the insides (pick up solids, rinse, spray disinfectant, rinse, dry), while putting the dogs out in the yards. Then we put down food, brought them in, and cleaned the outsides. Usually one can person could do the 26 kennels in about 3 hours. There were also 'suites', with toddler beds, glass doors, etc..only small dogs and very geriatric dogs could be in there. A cat room, and a bird/small animal room. I think it was $18-25 a night, with the suites being around $32? a night. Oh, we had full service grooming, and also playtimes-we had about an acre yard with a pool, if the owners paid for them we took them out there individually to play ball, swim, run about. I got in disagreements with the boss outside of work (I took care of her horse barn, and boarded my horse there) and decided to leave.
I went to another kennel, a more daycare oriented place. There was only me and one other employee. It was awful. The boarding dogs were kenneled 24/7 (did not get put out in yards, did not go out with the daycare dogs even if the owner paid). Went in in the morning, put the dogs out in the outdoor part of their kennel, cleaned the insides, let them in, cleaned the outsides. The owner freaked about the heating/cooling costs and the dogs were locked outside or in. Small dogs were always in a rack of small "vet" type cages, owners were not told. Daycare was crappy, yes it felt like you were always preventing a fight, and it was one large yard and one small one (split into big/playful and small/quiet). You sat out there all day and did nothing, no toys allowed, no interacting with 'one' dog because it made the others jealous. The owner of the kennel was a nasty man, and always screamed and kicked kennels because the dogs were barking. Two dogs got in a fight one day, I broke it up, everything had chilled-he came running out with a lead and a broom, grabbed the instigator, hung it up on the leash, and started beating it with the broom. He walked from the yard through the kennels with the dog hanging on the leash.
I walked out.
Worked at two vet offices, the kennels were fine, 'business as usual'. Nothing too extraordinary, or extravagant, but the dogs were taken care of well. Both had indoor kennels only, dogs were walked or went out in a yard. One of the clinics WAS a horrible clinic from a veterinary standpoint, but the boarding dogs were fine.
When I moved up here, I started in another boarding kennel. Kind of an old fashioned owner, it was cheap. It wasn't that bad but I didn't notice when I interviewed that kennels did not have drains
. We picked up the solids, flushed them in a toilet ?? and then MOPPED the kennels. Gross. The owner did put dogs from different families in kennels together sometimes (I disagree with this). Owners could pay for 'playtimes' which we did not do. Dogs were in kennels 24/7 and did not go out to yards. I guess it wasn't a horrible place but it could have been better...it got slow and I was given NO hours for a few weeks, so I left.