I chose my kennel because my vet could not say enough about how wonderful it was, and how much her dogs loved it. I went in and took a tour, and was happy with it myself - it seemed very secure and the staff was lovely. They had no problems accommodating my dogs' raw diets, and determined their suitability for play groups on a case-by-case - I have a bunch of in tact females, some of which are fine in groups of dogs and some of which are decidedly NOT. They were good about allowing Liz in play time, despite her uterus
because she is never a problem.
The kicker was the second time I took Daisy, who has seperation-from-mom issues, and she walked right in & didn't look back
Also, the fact that every time I pick her up someone is gushing about what an incredible dog she is. And someone there even likes Rage, bless their hearts