A while back I had a dog walker problem. I found out that the walker, also the owner, was actually not walking my dog. So I took several actions and finally posting to craigslist in Chicago hit a nerve with the boyfriend of the walker, who happens to be a friend of my boyfriend. The dog walking company advertises at craigslist and he did not want my post to hurt the business. He is asking me not to post anymore and offered a refund in full. I told him I will only accept a formal apology personally from the dog walker. Even then, I think it's the right thing to let people know what kind of service or no service this company provides. Any suggestions? Thank you!