Originally Posted by showpug
That's odd. I got a ton of immediate responses from them. I wonder if the rep in your area is on vacation or something?
I thought it was weird too because I keep hearing about experiences like yours where they have excellent customer service. The two times I e-mailed them were several months apart, so it really makes no sense to me why I didn't get a response. I've decided to just stick with Eagle Pack Holistic.