Ahh yes, Nelson, he is one of my favorite workers there. Very friendly guy, you can tell he is looking out for the interest of the dogs. There is another guy there, can't remember his name for the life of me, that is awesome, he goes out of his way for the dogs.
I am part of a group, you might even be interested in joining, called United for Animal Justice (website:
http://www.loraincounty.com/ufaj/index.htm). The group is all about changing the going's on at the pound (kennell). Look at the site and let me know if you are interested.