Who wants to turing test the healthcare.gov Live Chat "people?" I'm pretty sure they're bots.
[12:42:35 pm]: Welcome! You're now connected to Health Insurance Marketplace Live Chat.
Thanks for contacting us. My name is Richard. To protect your privacy, please don't provide any personal information, like Social Security Number, or any other sensitive medical or personal information.
[12:42:49 pm]: Richard
Welcome to the Health Insurance Marketplace call center, my name is R.Alexander Miller, how may I help you?
[12:43:08 pm]: Shannon
Hi, I uploaded identity verification documentation two weeks ago, and I have not heard anything yet. I'm trying to upload the documents again, and it keeps telling me they cannot be uploaded.
[12:43:15 pm]: Shannon
They are .jpg and under 100kb
[12:43:32 pm]: Richard
I apologize for the inconvenience.
[12:44:02 pm]: Shannon
How can I make this work?
[12:44:03 pm]: Richard
It will take me just a moment to review and respond to your question.
[12:46:35 pm]: Richard
Still working on your question.
[12:49:59 pm]: Richard
We have a lot of visitors trying to use our website right now. This is causing some glitches for some people trying to create accounts or log in. Keep trying, and thanks for your patience. You might have better success during off-peak hours, like later at night or early in the morning. We'll continue working to improve the site so you can get covered. Our site is brand new, there are still a few glitches and we are working on them. All your information you have filled out so far is saved and you can try the site back at a later date.
1:06:13 pm]: Richard
Give them 48 business days to get back with you.
[1:06:38 pm]: Richard
Do you have any other questions that I can help you with?
[1:07:22 pm]: Shannon
I doubt it.
[1:07:38 pm]: Shannon
48 business days is a long time.
[1:07:58 pm]: Richard
Thank you for your patience.
1:10:25 pm]: Shannon
Are there even 48 business days left before the 1st of January?
[1:12:40 pm]: Richard
You have till the 31st of March, 2014 to get insurance.