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  #151  
Old 06-26-2013, 11:32 AM
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I'm sort of laughing right now, because I"m not really sure what else to do. I don't like being that person blowing up on the other end of the phone, because I despise when people do it to me. However, I don't think I've ever messed up a sale quite as spectacularly as Petcare has just done.
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  #152  
Old 06-26-2013, 11:35 AM
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Originally Posted by Zoom View Post
I'm sort of laughing right now, because I"m not really sure what else to do. I don't like being that person blowing up on the other end of the phone, because I despise when people do it to me. However, I don't think I've ever messed up a sale quite as spectacularly as Petcare has just done.
Meh, after I got my order and I heard all the trouble you all were having I just said screw it. A little extra taurine won't kill my dogs, they'll just pee out what they don't need.
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  #153  
Old 06-26-2013, 11:37 AM
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Meh, after I got my order and I heard all the trouble you all were having I just said screw it. A little extra taurine won't kill my dogs, they'll just pee out what they don't need.
Did they do the same to your order?

This all just reaffirms why I typically try to only support little, local businesses. Stupid internet.
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  #154  
Old 06-26-2013, 11:39 AM
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Did they do the same to your order?

This all just reaffirms why I typically try to only support little, local businesses. Stupid internet.
I didn't have any issue getting my order, but when I got it I got cat food instead of dog food. I went back and checked all my orders and stuff and didn't see cat food anywhere on there, but when I went to the website sure enough, in tiny letters, I ordered cat food.

At that point a lot of you were saying some things about not getting yours, so I just said screw it and fed the cat food.
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  #155  
Old 06-26-2013, 11:42 AM
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and here's the link Jessie posted. http://www.petcarerx.com/catalog/pro...adult-cat-food

It's in much bigger letters now, but the original description just said "Grain Free blah blah..." you had to actually read into the description paragraph that it was cat food.
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  #156  
Old 06-26-2013, 11:50 AM
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Originally Posted by OutlineACDs View Post
and here's the link Jessie posted. http://www.petcarerx.com/catalog/pro...adult-cat-food

It's in much bigger letters now, but the original description just said "Grain Free blah blah..." you had to actually read into the description paragraph that it was cat food.
That is so weird- the link looks a lot different now! The bag that showed up initially had a picture of a dog on it, and the description said dog food

I received an email a few days ago saying my food was 2-3 weeks on back order. I hope I get dog food!
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  #157  
Old 06-26-2013, 11:53 AM
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Weird. They definitely made it more obvious now. I had to dig through feeding instructions on each page to make sure I was in fact ordering dog food.
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  #158  
Old 06-26-2013, 01:08 PM
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I saw that "cat" buried in the description of one food in my cart just before placing my order, so I dropped it. It was easy to miss!
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  #159  
Old 06-26-2013, 02:04 PM
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I totally got two bags of cat with all of my dog. I have it to my brother though. It was super easy to miss. Sorry that your whole order was cat food. What a mess!
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  #160  
Old 06-26-2013, 02:55 PM
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OMG 80lbs. of cat food?! LMAO..I'm sorry, I laughed.. that sucks.

My parents was all dog food.. I haven't received mine yet (supposed to be on back order til July or something). Did just check my order though, since I did order 1 bag of cat food.. as far as I can tell, it all looks correct. Guess we'll see when it finally gets here!
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