I could have worked at any one of these places. OMG, I'm laughing SO HARD.
My favorite is always having to kick out a repeated offender for biting. I feel SO BAD, but lady your dog put HUGE HOLES in another dogs neck! I don't CARE if he provoked her, that is NOT an acceptable response!
Or the lady that is seriously 15 minutes late every day. Like really!? We charge a DOLLAR A MINUTE over the closing time. She pays it, every week, like clockwork, but really, if you left just a LITTLE bit earlier, you'd save SO MUCH money.
And the clients who have no idea what their dog eats. Lady, I know your dog eats beneful/pro plan/whatever and how much they eat and they board like once a month. I only have to call you to authorize your card because we're certainly not paying for your dogs food this stay.
My favorite though, are the ones that never bring enough food, ever, and the dog eats something we have to go like five miles away to get at the specialty store, which we don't charge for, even though five miles in the city takes about thirty minutes, one way, on a good day, and then they want to bitch about the total of the bill when we charge them for the smallest bag of food to get them through the stay possible. Ugh.