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#1
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Fiancee thinks im crazy when i told him that i think the food i bought (NV Prairie venison/millet) might have something off with it. It doesnt have a rancid smell but the smell is kind of 'off' not the normal dog food smell. I tested it on my folks shepherd mix that eats ANYTHING & she didnt even finish it, Josefina is not really eating it very well either but she has always been a little wishy washy on eating kibble. Buddy is still eating it tho, but he is a garbage disposal & will eat poo if i put it in his bowl so he isnt really a good way to test dog food :/.
the batch of the same food before this they ate with NP, at first i thought it was the venison raw (which actually had mostly lamb in it) but after Yumi wouldnt eat it, i am beginning to think there is something up with the food. I got it from a store in Houston, but i dont live there anymore & it would be impossible to get back there since i now live about 150 mi from houston now.
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"Money doesn't change who you are, it just magnifies your personality." -Rick Castle. |
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#2
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Where do you store the food? Is it in a cool/dry place?
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Renegade: 5 1/2 year old male ferret Harley: 5 year old female ferret Ella: 1 year old female ferret Nacho: 5 1/2 year old male ferret -- living out his golden years here as a foster! ![]() Goodbye, Rosey. You were the best girl I could have asked for. 10/15/96-03/08/13 |
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#3
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Take it back, I'm guessing they are going to expand their recall to the venison as well. We had a customer return one last night that, like you said, was just off.
I let my rep know today. |
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#4
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I can't take it back , the store I bought it from is all the way in Houston about 3 hrs from us lol, I can call them tho, as for the food of i cant get it back to the store what should I do?
Also does this mean I should switch companies entirely? I was happy with this company
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"Money doesn't change who you are, it just magnifies your personality." -Rick Castle. |
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#5
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Just not feed it?
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Renegade: 5 1/2 year old male ferret Harley: 5 year old female ferret Ella: 1 year old female ferret Nacho: 5 1/2 year old male ferret -- living out his golden years here as a foster! ![]() Goodbye, Rosey. You were the best girl I could have asked for. 10/15/96-03/08/13 |
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#6
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Easier said then done, fiancée thinks I'm being paranoid about the whole thing... Guess I have been over protective about them since Izze's accident back in feb but sometimes I know he thinks I get a little over zealous about it.
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"Money doesn't change who you are, it just magnifies your personality." -Rick Castle. |
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#7
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Contact the company. They may issue you a refund or a voucher for a store closer to you. Though the last time I had a minor issue with NV they never got back to me..
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#8
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I second this. Being that they're in the middle of a recall right now, they may be more likely to get back to people in a timely manner so they don't lose more customers.
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Gavroche de la Rue URO1 RA CA CGC - "Gavroche" (boxer), ESA Moxie's Adamantium Man URO1 RA CA HIC TT CGC - "Logan" (smooth collie), SD The Mighty Jagrafess of the Holy Hadrojassic Maxarodenfoe - "Jagger" (crested gecko) Gwyneth (Mouse) New Blog: The Eclectic Collie "I'm not running away from things, I am running to them, before they flare and fade forever." ~The Doctor |
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#9
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If your instinct tells you something is wrong, it probably is. Follow your feelings. I would contact the company and in the meantime switch to something else. I have learned in the past that that little voice in your head knows more than you realize!
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JENNY |
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#10
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Contact the company. Don't feed the food. The customer ended up with projectile vomit from her dog after a couple days of feeding it.
I'd switch to something else until they get everything under control. |
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