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  #11  
Old 05-16-2012, 01:31 PM
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Fran101 Fran101 is offline
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Ok woah. First of all, it's not her puppy, you have a life, you are caring for your dogs and a new litter and a job so she needs to KICK BACK.
Deposits can be returned lol I'm just saying.. puppy buyers need to understand that politeness is key and that breeders have enough on their plates without whiney future puppy owners. Many breeders wouldn't have even mentioned this puppys problems in the first place so she should be thanking her lucky stars.

I would re-iterate that puppy placement has NOT been decided and perhaps instead of doing one on one emails with her about this puppy, send regular weekly GROUP emails to puppy buyers with information on ALL of the puppies signed with your blog at the bottom so they can check for status updates there. I'm sure she means well.. but I think needs to be be reminded that it's WAY to early for puppy placement decisions and you just don't want specific people to get attached to puppies that might not suit them the most.

Oh and perhaps remind her that you are very busy and it's easier and less stressful to update your blog which is available to all buyers then it is to respond to personal one-on-one emails.

How often do we ignore work emails to play on facebook? It's natural. it's normal. This wasn't a life/death or serious issue.. just a daily puppy sniffles thing and frankly, although she is perfectly within her rights to want a response and of course we all want to know EVERYTHING about the litter of our future dog. I think getting all upset over it is a tad dramatic.

A private blog or facebook page solely for puppy buyers could also be useful. Update it once a week or as these things go on and change..everyone gets to see it. Nobody feels left out that way and questions can be posted there rather then email (it's so much easier to deal with questions ONCE instead of constant back/forth private emails) and they can keep the page after to post updates and check up on siblings
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  #12  
Old 05-16-2012, 02:32 PM
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Freehold Freehold is offline
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Thanks Fran. Honestly that makes me feel better. Initially the puppy blog was intended to be a semi-private place for puppy updates. Then... well things happened... and it became more public. A private facebook page might not be a bad idea, not sure if all the buyers are on Facebook, but it would also give them a place to meet. I'll think about it. Thanks for the idea, and the encouragement.
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  #13  
Old 05-16-2012, 02:40 PM
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I am a pretty picky puppy buyer. BUT if I trust the breeder enough to produce dogs I want that means I trust them to do their best by the pups.

I think this puppy buyer needs some boundaries. Even if it was a sure fire thing that they were getting this particular puppy one day earlier or later for an update in no way changes the health of said puppy. I have never had a breeder, nor have I ever when I am breeding, do nearly as many updates, emails etc as you. I think I had a weekly update on my blog and on here. That was it
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  #14  
Old 05-16-2012, 02:52 PM
~Tucker&Me~ ~Tucker&Me~ is offline
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Quote:
Originally Posted by Fran101 View Post
Ok woah. First of all, it's not her puppy, you have a life, you are caring for your dogs and a new litter and a job so she needs to KICK BACK.
Deposits can be returned lol I'm just saying.. puppy buyers need to understand that politeness is key and that breeders have enough on their plates without whiney future puppy owners. Many breeders wouldn't have even mentioned this puppys problems in the first place so she should be thanking her lucky stars.

I would re-iterate that puppy placement has NOT been decided and perhaps instead of doing one on one emails with her about this puppy, send regular weekly GROUP emails to puppy buyers with information on ALL of the puppies signed with your blog at the bottom so they can check for status updates there. I'm sure she means well.. but I think needs to be be reminded that it's WAY to early for puppy placement decisions and you just don't want specific people to get attached to puppies that might not suit them the most.

Oh and perhaps remind her that you are very busy and it's easier and less stressful to update your blog which is available to all buyers then it is to respond to personal one-on-one emails.

How often do we ignore work emails to play on facebook? It's natural. it's normal. This wasn't a life/death or serious issue.. just a daily puppy sniffles thing and frankly, although she is perfectly within her rights to want a response and of course we all want to know EVERYTHING about the litter of our future dog. I think getting all upset over it is a tad dramatic.

A private blog or facebook page solely for puppy buyers could also be useful. Update it once a week or as these things go on and change..everyone gets to see it. Nobody feels left out that way and questions can be posted there rather then email (it's so much easier to deal with questions ONCE instead of constant back/forth private emails) and they can keep the page after to post updates and check up on siblings
Agree with Fran, and mostly the bolded part. I am sure this buyer means well, but if everyone started emailing about individual puppies it would A) take a lot of time out of your day to respond to them and B) buyers might get attached to puppies they won't end up with.

I agree to stick to a general update email that every buyer receives. They don't yet know which one they will be getting so a nice brief email with an update on all the puppies maybe 1-2x a week should be totally fine. I know it can be frustrating as a buyer to have to wait on the breeder to give updates. For both my dogs I had to restrain myself from emailing every day and asking to visit (Tucker's oops litter was up the street... So hard not to walk over every day). It's so hard when you are so excited but breeders have a life too and it is important to realize that they need to be able to do things for themselves, not just cater to puppy buyers for those 7-12 weeks or so I mean for your own sanity, with all the stress you have been under, you deserve time to kick back and not have to answer to people. Anyway, I am sure the person had good intention but don't be hard on yourself over their reaction. You haven't done anything wrong, and tbh I have been very impressed with how you have handled this litter and your open door policy on their health. My next breeder is pretty much picked out and the deciding factor for me was that on her webpage she states in big, bold letters that she believes in 100% disclosure and will not hold anything back info-wise about lineage or puppies from the buyers. I like that, and I feel much better knowing that if something comes up, if a puppy just isn't right for me, or if a breeding I am interested in might not produce what I want, than she will be totally upfront and honest.

You are doing a great job. Go buy yourself an ice cream, no more stressing allowed
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  #15  
Old 05-16-2012, 04:57 PM
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Sit Stay Sit Stay is offline
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Quinn's breeder never disclosed if anyone was on medications or antibiotics if they were, but that's not of a huge concern to me. She did disclose that one puppy was stillborn.

She sent all puppy buyers weekly updates. It generally started with a general description of how they were maturing and growing as a group, including with what kind of new stimuli she'd introduced or what kind of adventures they'd been up to, and what kind of reactions she was watching for from the pups and how she would interpret them. She then broke it down into how the individual pups were maturing and how their personalities were evolving. This was so cool to get each week because while she places the puppies into suitable homes it was interesting to see which puppies sounded appealing and it was great to hear how their personalities were developing. I had three favorites off the bat (one was Quinn) so it was cool tracking those puppies until we could all come and meet them at 6 weeks.

I felt (and still feel) very confident with my breeder. When it came down to two puppies and I was torn we talked a lot about their personalities and how she thought they'd mature. She even did additional puppy tests for me as I was so unsure. It seemed to me like finding the right home was priority #1 and she was more than willing to listen to my indecisiveness and disclose anything that I'd like to know.
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  #16  
Old 05-20-2012, 01:30 PM
JuliaMae JuliaMae is offline
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I am the confirmed puppy buyer. What Freehold did not mention is I live 3700 km. from her. Also have been involved with dogs ever since I can remember and have had an IW companion for over 35 years. I am very aware that a "simple case of the sniffles" can be the first indication of something more serious that could potentionaly affect the whole litter. And a premature litter who did not have as much of the dams first milk as the average litter is much more at risk.
I plan to drive out to pick up my puppy. And yes at this point I do like the little guy with the sniffles but I also have pick male (sires puppy for stud services) and we plan to meet and pick puppies together when they are 8 wks old.
I did not ask for anything more than a daily update saying "puppies are ok" or "not ok"
That would take me less than a minute and I am on dial up.
Yes my deposit was sent within 4 days of thier birth. I can not leave on a moments notice for a 3700 km trip and I would be a fool to make all the arrangements to go with out having the information about the puppies before I leave.
I do not know what the big secret is about puppy weights. Obviously this is not the first
IW puppy I have purchased and I have never had a breeder who is not more than willing to share them. I have also never had a breeder that is hesitant to supply information to CONFIRMED buyers more than once a week. I originally joined this forum when I found posts about the puppies were sometimes on here first. That is what I had objected to as I felt buyers should come first. I have never been anything but polite.
Ok so I should have walked away when I found out it was a distressed litter and would have walked away had I known the breeder had to air her problems on a forum rather than communicate with the people that are most concerned.
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  #17  
Old 05-20-2012, 06:00 PM
JuliaMae JuliaMae is offline
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Default How much do you tell puppy buyers?

PLEASE HELP! What did I say wrong??


My Emails:


“Some very nice pictures and I always enjoy the video’s. How is Green doing?”


“Thanx for the update. It has been a long day waiting and that is an understatement. I am sending the following link so you can read about heartworm and Alberta.”


“I really hope the antibiotics kick in soon before they run out. Is he trying to eat solids and does he join the howl a thon? I am looking forward to video’s of that or even pictures.
I went to the IW forum and I did enjoy your post back to scottkerr. I hope you are feeling better and I hope Green is better real soon”


“Thanks for the update. I glad that you took him to the vet and I do feel lots better now knowing what it is. The pictures of the puppies at the food dishes are so cute. They all look like they have excellent manners but
I am looking forward to seeing them really dig in. Have a great night”


What did I say wrong?????
We need an icon for confused
JuliaMae
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  #18  
Old 05-21-2012, 01:46 PM
JuliaMae JuliaMae is offline
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Question How much do you tell puppy buyers?

I would like a chance to explain. When one puppy had "sniffles" I was worried as I know this can be an indication of of something that could become more serious and affect the whole litter.
So I contacted an IW sight for information.
When this was expected to be a full term litter the price of a puppy was $2500.xx dollars as far as I know it still is. I sent a $1000.xx down payment when the puppies were 4 days old because I heard there was a shortage of money and I wanted the puppies to have everything they needed.
The sires owner has pick male to pay for stud fees and pick male was passed on to me. Sires owner and I plan pick puppies together when they are 8 weeks old.
I will be driving 3,700 km.(or 2,300 mi.) to choose and pick up my puppy.
Under the circumstances I would like more than the very general information that is posted on a public blog. I do not believe it is unreasonable of me to ask to have this information before I drive over 2,000 miles.
Thankyou for taking the time to read this and input is appreciated.
JuliaMae

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  #19  
Old 05-21-2012, 01:49 PM
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PWCorgi PWCorgi is offline
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  #20  
Old 05-21-2012, 02:30 PM
JuliaMae JuliaMae is offline
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Posted by Fran 101 (I would re-iterate that puppy placement has NOT been decided and perhaps instead of doing one on one emails with her about this puppy, send regular weekly GROUP emails to puppy buyers with information on ALL of the puppies signed with your blog at the bottom so they can check for status updates there. I'm sure she means well.. but I think needs to be be reminded that it's WAY to early for puppy placement decisions and you just don't want specific people to get attached to puppies that might not suit them the most.)

Please take note of my "very upset" emails. Also take note of the other side of the story before you jump to conclusions.

I did forget to mention that I have owned, shown, trained and cared for IW's for over 35 years. Under the circumstance I do believe that I am most qaulified to pick the puppy that most suits me when the time comes.

I do wonder when a breeder hesitates to share more than general information.

JuliaMae

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