Dog Site - Dog Stuff
Dog Forum | Dog Pictures

Go Back   Chazhound Dog Forum > Dog Discussions and Dog Talk Forums > Dog Grooming Forum


 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 05-06-2011, 09:04 AM
CjDS CjDS is offline
Active Pup
 
Join Date: May 2011
Posts: 1
Default Question for shop owners

Have any of you had issues with "re-grooms"? We've had a couple of clients come in and their regular groomer wasn't available so they agreed to have another groomer do the groom that time, then a day or two later they come back and complain and the original groomer or the owner ends up fixing the cut at no charge.

How do you address the problem and what kind of employee policies do you have in place regarding this? Thanks!
Reply With Quote
 

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 04:08 PM.


1997-2013 Chazhound Dog Site