Really upset!bad grooming experience with aggressive dog has knocked my confidence :(

[duncan15]

ill add that you did the right thing in not continuing to groom the dog.

one thing i will give you advice on was dematting the dog before the bath. I would have just put him in the tub first and bathed him, left conditioner on him for a loong time, then attempt to demat while blow drying. trying to demat a dirty coat on a dog that is obvously not used to it is just going to stress out the dog.

[helen-rose]

Thanks again for all your comments - duncan15 that was great advice above - today i had a mini schnauzer who came to me completely matted on the legs and underbelly, and i tried what you recommended and it worked so much better and i managed to save the hair by dematting it rather than having to cut it all off. I will definately do this in future for very matted dirty dogs. The mini schnauzers owner was so happy with the results that i had been able to get all the mats out that she tipped me a big tip so thank you!!