Originally Posted by Dekka
Obviously some vets offices do have the time, mine also call for follow ups (as in how is Solo feeling today). I love my vets not only cause they are great people (all the people in the office are fantastic), reasonably priced, they also really really care about their clients. They go that extra mile, and I really appreciate it.
Yes it might be my responsibility to remember, but I love it when they call to remind me of an upcoming booked appt.
This is pretty much how I feel. And when I asked if they could add me to the surgery call list bc I know I will somehow forget, they said no.
Also IMO when I'm paying for their services, I feel that should include a reminder.... ESPECIALLY if I explicity request one.