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Old 10-05-2009, 04:47 PM
xpaeanx's Avatar
xpaeanx xpaeanx is offline
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Join Date: Jul 2008
Location: Long Island, NY
Posts: 8,377
Question Does your vet do confirmation calls?

**was supposed to be a poll, but I messed it up, sorry***

Very simple, does your vet do confirmation calls.

Back in Aug, I made an appt for Muffin to go to try a new vet. The particular guy I was recommended, was busy so I had to make an appt over a month in advance.

My schedule is pretty much ALWAYS the same, so I don't use any calendars... I did put the appoitment down with a reminder to email me the day before to remind myself, and then I assumed they would call bc I have yet to go to a vet that hasn't.

Anway, they didn't call, and I happened to not be able to check my email the day before, and I COMPLETELY forgot about the appt.

When I called to reschedule the next avail appt wasn't going to be for another 3 weeks... so I asked them about a confirmation call, and they said they don't do them, only for surgeries. I asked if they could add me to the "surgery list" and just call me to confirm... they were very adament about NOT calling me, and if I forgot again they said they would charge me.

I decided I'm not going to go to that vet. Every place I've ever known that holds appts always confirms... if not the day before than they do it a few days before...

My office confirms(Financial planning)
My hair salon confirms
My dog training facility confirms
My Drs all confirm
Every vet I've been to till this point confirms
My chiro confirms
Heck, I had an appt to get my tires replaced and they even confirmed.
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