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Old 03-01-2010, 05:36 PM
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Unhappy Really upset!bad grooming experience with aggressive dog has knocked my confidence :(

Hi all
I am a new groomer and i just had the worst evening trying to groom a border collie male he was a rescue dog and i said i would groom him as a favor to my sisters friend, when i went to pick him up he growled at me at the door, then he seemed ok and well behaved on the journey, but when i got him on the grooming table he was matted and he kept snapping when i used the mat breaker on him (even v gently) so i decided to muzzle him, then when i got all the mats out i tried to put him in the bath and he would not go in, even using 2 people to lift him in the proper way he then turned and heat-butted me (basically was trying to bite my face but couldnt because of the muzzle) in the end i just had to take him home to his owner un-groomed, becuase i couldnt get him in the bath without him trying to bite me (and he is big and strong so not a dog i could really struggle with!), but now i feel really bad and it has really knocked my confidence in grooming - did i do the right thing in taking him back?



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Old 03-01-2010, 06:54 PM
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Yes. If a dog is that severely stressed out by grooming, especially a rescue who may have had bad experiences before, it's not wise to force them to do something they're terrified of.

If it was my dog I would do some clicker training and desensitization to get him used to the idea of grooming, and would recommend sedating him before further grooming.
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Old 03-01-2010, 08:05 PM
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You absolutely did the right thing! If you're not comfortable grooming a dog for any reason you should send it home. Don't let this one incident discourage you! If you need someone to talk to as you're starting out feel free to PM me. Just remember, you are not alone!
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Old 03-01-2010, 08:09 PM
PoodleMommy PoodleMommy is offline
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You did the right thing!

I would much rather a groomer call me and tell me they cant groom my dog then stress them out far beyond what they can handle or risk hurting them.

As long as you are polite about it, there is nothing wrong with what you did.
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Old 03-01-2010, 08:46 PM
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You definitely did the right thing- for yourself as well as for the dog.

If the dog was in a place where he was resorting to biting it was time to stop. It's never good for a pet to relate to people that way.

Returning him was not a failure on your part. Any knowledgeable person would've done the same.
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Old 03-01-2010, 10:57 PM
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You did exactly the right thing. If a dog of mine were so upset--to the point of trying to bite--and the groomer DIDN'T stop, I would be furious! No dog needs such a negative experience, and no groomer ought to be scared and upset. Sounds as if the dog needs a lot of positive experiences before he can gracefully accept grooming. NOT your fault. You did the right thing for all concerned.
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Old 03-02-2010, 06:55 AM
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Thanks everyone for your encouraging replies, at the time I tried to think what my grooming teacher would have done, and I'm sure she would have sent him back too, but when you are new you just doubt your self some times i suppose. its good to know that you would have all done the same thing so I do feel better about my decision now. Thanks 4 your support this forum is really helpful!
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Old 03-02-2010, 09:45 AM
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I would have and have done the same thing. My boss and I have sent home countless dogs and cats. all who were so sweriously terrified and scared it just wasnt right to even attempt to groom them. was not safe for humans or dog/cat in that situation
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Old 03-02-2010, 10:19 AM
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I also wanted to add that the fact that you were so upset about it shows how much you care about the animals you are working with and that is one of the most important factors to me when I look for a groomer. I think you are going to be fine. Good Luck. I hope you stick around and share your progress with us.
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Old 03-02-2010, 01:01 PM
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Their is no sense in stressing the dog out further. You did the right thing and had you continued then the dog may never like to be groomed ever. At least now he has a chance for someone to work with him being groomed and getting him used to it.
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